Processingtimes
From ordering to delivery – find out exactly how long your custom controller takes.
Delivery times by product type
Standard Controller
Pre-made controller designs from our catalog
Custom Controller
Individually manufactured controllers according to your wishes
Premium Custom
High-quality custom controllers with special components and features
Accessories
Grips, caps, cables and other accessories in stock
Your order-timeline
Order received
ImmediateAutomatic confirmation by email
Payment verified
0-24hVerification of payment information
Production started
1-2 business daysYour controller is being individually manufactured
Quality control
3-6 business daysEvery controller is tested and inspected
Packaging
5-7 business daysPremium packaging and shipping preparation
Shipping
5-8 daysHanded over to DHL with tracking number
Delivery
7-11 daysController arrives at your place
What affects the delivery time?
Order time
Orders before 2:00 PM are processed the same day
Complexity
The more individual the design, the longer the production time
Availability
Special components can extend delivery time
Shipping country
Germany 2-4 days, EU 4-7 days, International 7-14 days
Important notes
- •All times are business days (Monday-Friday), weekends not included
- •Delivery times may be extended during holidays and school vacations
- •Black Friday, Cyber Monday and Christmas: +2-3 business days processing time
- •You will receive automatic updates by email for every production step